Welcome to EYA Lifestyle. These Terms & Conditions apply to clients and members who enroll in or participate in programs, classes, and training services offered by EYA Lifestyle. By purchasing a membership or package, booking a session, or participating in a program, you agree to these terms.
Clients must inform EYA Lifestyle and their trainer about any injury, medical condition, surgery, pregnancy, medication, physical limitation, or other health concern that may affect participation.
Clients must also communicate any significant change in health during the training period promptly. Where appropriate, EYA Lifestyle may request medical clearance before participation or continuation.
Our movement and wellness programs do not replace medical diagnosis or treatment.
Participants are expected to follow trainer instructions and communicate discomfort, pain or difficulty during sessions. EYA Lifestyle will not be responsible for consequences arising from undisclosed health conditions or failure to follow reasonable safety instructions.
All applicable fees must be paid within the payment timeline communicated for the selected program.
Fees and package purchases are non-refundable and non-transferable, unless otherwise expressly approved by EYA Lifestyle or required by applicable law.
Group Training membership fees must be paid on or before the 5th of every month. If a member attends even one class during a month, the applicable membership fee for that entire month will be payable.
Personal Training clients who are not enrolled in a long-term package must pay in advance before their first scheduled session of each month. Long-term package payments will follow the terms of the selected package.
Personal Training is offered in monthly 8-session and 12-session options, with each session lasting approximately one hour. Package scheduling remains subject to trainer and slot availability.
You may reschedule a personal training session by informing the trainer at least 24 hours in advance.
Requests received within 24 hours of the scheduled session may not be accommodated, and the session may be considered utilized.
Genuine medical or unavoidable emergencies may be reviewed individually by EYA Lifestyle.
If EYA or the trainer needs to reschedule a session due to an emergency or unforeseen circumstance, the session will be rearranged and will not be deducted.
Carry-forward sessions can be used only after the scheduled sessions for the current month have been completed and cannot replace current-month sessions.
For eligible long-term packages:
The period is calculated from the end of the month in which the applicable session remained unused. Sessions not used within the permitted period expire automatically.
Where a medical condition prevents attendance, EYA may consider an extension after reviewing a valid medical certificate and trainer availability.
Eligible personal training packages currently provide:
Personal training clients may also attend complimentary group sessions, subject to the studio schedule and available slots.
Clients wishing to discontinue personal training should provide at least 15 days’ prior notice. Discontinuation does not create an entitlement to a refund, transfer, or adjustment of unused sessions.
Personal training packages remain valid for their specified period beginning from the first session. Unused sessions expire at the end of the applicable validity period unless otherwise approved by EYA Lifestyle.
Group training memberships are personal to the enrolled member and cannot be transferred or shared.
Members may attend available batches based on slot availability and studio approval. Missed classes are not refundable but may, where permitted, be adjusted within the package duration against an available batch timing.
Saturday and Sunday sessions are complimentary for weekday members and may be attended according to the studio schedule and availability.
Membership remains valid only for the selected duration and is not automatically extended. Genuine medical emergencies may be considered for an adjustment or extension after submission of a valid medical certificate, at management’s discretion.
Class schedules, trainer availability, and batch timings may change when reasonably necessary.
Clients should arrive on time for their scheduled session. Late arrival may reduce available training time, especially when extending the session would affect subsequent bookings.
EYA Lifestyle will communicate material studio-initiated schedule changes wherever reasonably possible.
The studio may remain closed on declared holidays or due to operational requirements, emergencies, or circumstances beyond reasonable control.
Known schedule changes or closures will be communicated to members in advance wherever possible.
Personal training scheduling, cancellation, and routine class-management communication should be made through the designated official Personal Training WhatsApp group. Direct trainer communication may be used for genuinely urgent matters.
Members are responsible for keeping their contact details updated and reviewing relevant scheduling or policy communications from EYA Lifestyle.
Participants are expected to:
Misconduct, inappropriate behavior, unsafe conduct or repeated violation of studio rules may result in suspension or termination of membership. Refunds will not ordinarily be provided in such cases.
Members are responsible for their personal belongings while visiting EYA Lifestyle. Please avoid bringing unnecessary valuables to the studio.
EYA Lifestyle will not be responsible for loss, theft, or damage to personal belongings except where liability cannot legally be excluded.
Photos or videos may occasionally be captured during sessions for EYA Lifestyle’s marketing, social media, or promotional activities.
Members who do not wish to be photographed or featured should inform the studio.
Any handling of personal information will also remain subject to EYA Lifestyle’s Privacy Policy.
EYA Lifestyle may make reasonable changes to trainers, class schedules, batches, program structures or session formats due to availability, operational requirements, or circumstances beyond reasonable control.
Where a change materially affects an already-booked session, EYA will make reasonable efforts to provide an appropriate alternative.
Physical activity involves inherent risks, and individual results vary depending on health, attendance, consistency, lifestyle, and other factors.
EYA Lifestyle does not guarantee specific fitness, rehabilitation, weight management, or health outcomes.
Nothing in these Terms is intended to exclude or restrict any liability that cannot legally be excluded under applicable law.
Any concern relating to payments, session counts, scheduling, carry-forward sessions, memberships, or interpretation of these Terms should first be raised directly with EYA Lifestyle.
Both parties should make reasonable efforts to resolve the matter in good faith.
EYA Lifestyle may update these Terms & Conditions when its programs, pricing, policies or operational requirements change.
EYA Lifestyle will communicate material changes affecting existing members, where appropriate, before they take effect.
By enrolling, purchasing a package or membership, booking a session, or participating in an EYA Lifestyle program, you acknowledge that you have read and agreed to the applicable Terms & Conditions.
For questions regarding memberships, packages, or these Terms & Conditions:
EYA Lifestyle F-43, F Block, Sector 40, Noida, Uttar Pradesh 201301
Email: helloeyalifestyle@gmail.com
Phone: +91 98765 43210
Website: eyalifestyle.com